Technical Support Representative : Job Detail

Application Deadline
27 April, 2016
Opening
30
Category
Technician
Industry
Telecommunication
Qualification
Bachelor's degree
Experience
1 year
Document Required
CV, Cover Letter
Job Type
Full Time
Location
Lalitpur, Kathmandu
Email
vacancy@worldlink.com.np
Deadline
27 April, 2016   [ Deadline Expired ]

Published Newspaper
The HimalayanTimes

Instruction:

Apply by Email


Description:

Workstation: Battisputali, Baluwatar, Jawalakhel, Kalimati, Gatthaghar

We are looking for young and hardworking individuals who will install and troubleshoot our cable and optical fiber services at customer end. This is a great opportunity to learn networking and FIBER-TO-THE-HOME (FTTH) technology. 

Main Duties & Responsibilities:

  • Install and troubleshoot cable and optical fiber connectivity at customer end
  • Provide technical support on client’s end
  • Initiate required action for response to customer service requests and communicates the changes to appropriate personnel/branch/ departments
  • Prepare customer service summary reports, follow-up and make scheduled visits to customers when necessary

Qualification & Job Specifications:

  • Bachelor’s degree or Intermediate with minimum one year experience in relevant field
  • Must climb utility poles and work with wires
  • Knowledge and experience in  Internet, Computer operations and hardware/software
  • Self-motivated to conquer a task or solve problem even if it requires working beyond office hours and under pressure
  • Pleasing personality and good communication skills
  • Possession of vehicle and driving license is desirable

Interested Candidates who meet the above requirements are requested to submit the Letter of Interest and Updated CV via email by deadline.

 

Apply Now

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